Contact us

Address: No. D22-2, Zhihui Industrial Park, No. 33, Tingchao Road, Shangwang Street, Ruian City, Zhejiang Province
Name: Alaya
Tel: +8613587552967
Skype: dihui169

Company Profile

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Zhejiang Ruian Hongtong Machinery Co.,ltd (former Ruian Haida Plastic Machinery Factory) is a professional machine manufacturer from China and we are established on 2001,we have passed ISO9001-2000 and CE certificate. Mainly response to supply the plastic blowing machine, plastic bag making machine,plastic printing machine,recycle machine and other types plastic machinery to the domestic and abroad market. Base on scientific technology and taking the client’s demands as the standard of improving our after-sale service as our guarantees, Hongtong people always try the best to make improvement in researching and application of the advanced technology. 

we provide machine after sales service as follows:
3.1 Technical documents
HONGTONG will offer you all necessary documents, e.g. general layout plan, water scheme, electrical diagram and user manual after the contract is executed.
3.2 Arrangement for installation and worker training
Customer needs to afford the cost of air tickets, food and hotel cost for my technician, also every day 80USD as my technician’s salary.
3.3 Quantity and quality guarantee
a. Quantity/Quality Discrepancy to destination port during transportation: 
In case of quality/quantity discrepancy to destination port in transportation, customer should file claim within 30 days after the arrival of the goods at port of destination. HONGTONG will be responsible for any discrepancy of the goods caused by shipping company and other transportation organization and/or post office. 
b. Guarantee period and after-sales services: 
12 months since date of bill of lading
During this guarantee period, HONGTONG will provide spare parts without any charge in case of quality discrepancy caused by us. If the malfunctions are caused by your incorrect operations, HONGTONG will provide the buyer spare parts at cost price. The spare parts list we have given you in the quotation.
c. Long-term service:
HONGTONG will charge the buyer cost price of spare parts beyond one year and provide long-term technical guide.